Do I Need a Maintenance Contract for My Printer?

You will be asked whether you would like to purchase or lease a copier or printer for your office. Are all inclusive maintenance worth the price? Let's take a closer look at whether a maintenance plan for your printer is right for you.

What is a Printer Maintenance Agreement?

You shouldn't be offered a one-size-fits all option for your maintenance contract, just like you choose your printer. These are the three most popular options:

All-in-One Lease Payment

The monthly lease payment includes a set number of prints. A color printer lease will usually include a fixed amount of black-and-white (B/W) prints as well as a set number of color prints. You will be charged a per-page fee if you exceed the allotted amount.

You might lease a printer at a fixed monthly cost. This payment covers a predetermined amount of color prints and B/W prints. However, if you exceed that amount, your contract will require you to pay a fee per color or B/W print. 

Lease and maintenance are separate

This contract, also known as a "cost-per-copy" contract, is where the maintenance and lease are separate contracts. The maintenance agreement covers preventative services such as parts, supplies, training, and unlimited support. 

What happens if your printer goes down?

A printer maintenance plan is more important than quick repairs. It prevents most common printer breakdowns. You can call your service provider as soon as you notice problems such as an unpleasant odor, paper jams or quality drops. You may try to fix the problem by yourself, even though you don't have any experience with printers. This could lead to more expensive and more serious problems.

Printer Maintenance: The Best Benefit

Think about how much time you and your team spend each day fixing up your copier or printer. It's probably not much. A copier or printer maintenance contract allows you to have an expert troubleshoot your equipment and allow you to focus on your business. 

What to look for in a printer maintenance company

Only a company that supports your brand of printer or copier can service or repair it. If you have leased a Lexmark printer from a dealer, the maintenance contract must be done through that dealer.

If they are able to provide service on devices that they didn't sell.

Service technicians have the experience and expertise to do the job right.

They often fix the problem on their first visit to a client's business or office.

You need to understand the details of your contract.

Quality companies will share their information openly so you can make the right decision for your company.

For Printer Maintenance Service, contact absolute tone

Absolute tone is available to assist you if you are looking to buy or lease a copier or printer, and would like to include maintenance for your equipment. As evidenced by our 85 percent First Call Fix Rate, our experienced team provides excellent service.

Contact us on 905-326-2886 or visit our site for more information about renting printers https://www.absolutetoner.com/