Shipping & Delivery
FREE shipping starts, on all orders over $49* for printing supplies
For all orders under $49 before tax, flat rate of only $9.75*
For Office Multifunction Copiers
- For Canada - Dock to Dock shipment will cost $350*
- For USA - Dock to Dock shipment will cost $450*
*Remote locations are excluded from flat rate.
Processing & Delivery Time
Processing time can take up to 72 hours, Absolute Toner processes and ships out before 1pm EST/EDT. Orders placed after that time will be shipped the following business day.
*Orders placed during the weekend, holidays, and/or special promotional sales may extend the processing & shipping time.
Our storage facility is located in Toronto, Ontario. Depending on your location, the posted processing and shipping times may vary.
Remote locations are excluded from our flat rate/free shipping option. Additional charges may apply for certain items that are delivered within a remote location, since most remote locations are considered as “Air Stage Locations”. That means that for more than 6 months of the year, the location must have its deliveries airlifted.
We charge the following rates on orders to remote locations:
- $20 shipping for orders under $100
- $40 shipping for orders between $100 and $200
- $100 shipping for orders between $200 and $500
- $140 shipping for orders between $500 and $800
- $200 shipping for orders between $700 and $1000
- $250 shipping for orders of $1000+
Our customer service team will contact you with more information if your order exceeds our rates and we require charging extra shipping. We apologize about not being able to accept returns from these select areas, if you have any problems please contact us: 1 (877)-437-5364 or send us an email. We will gladly help resolve your matters.
On average, your order will be shipped the following business day, with an estimate of 1 – 5 business days.
Ship via Expedited Parcel
Ontario & Quebec = 1-2 business days
Manitoba, Saskatchewan, Alberta, British Columbia = 3-5 business days
PEI, New Brunswick, Newfoundland, Nova Scotia = 3 - 5 business days
Territories = 7 business days
*Estimation given by Canada Post, some deliveries can take longer.
Shipping to United States of America
FREE Shipping Starts from $399*
All orders below $399 before tax will be charged a flat rate of $19.99
If your delivery location is in a remote location within the continental portion of the US, or non-continental portions of the US such as; Alaska, Hawaii, islands or any other non-standard address, additional shipping charges may apply. One of our customer service members will contact you if necessary.
If you’re interested in having our product(s) shipped to you internationally then please Contact us.
Some products listed on our website are not available for shipping, they’re pick-up only. In some cases special delivery is available only through contacting our customer support team.
This offer may be discontinued at any time; all confirmed orders placed before that time will be honoured with the shipping rate they receive at the time the order was placed regardless of the shipping date.
In some cases, we may decide to split an order into multiple shipments.
Once the package leaves, it becomes the responsibility of the carriers. They’re responsible for any unforeseen delays, and any damage that may be caused. Please allow 15 business days for package(s) to be delivered before Canada Post considers it as a lost package.
We don’t refund shipping costs; please refer to our RMA page for further information.
We hold no responsibility for any returned parcels due to a typing error, unless the order was placed by one of our agents. If you made a mistake, an extra shipping charge will be applied to reship your order.