Print almost any document in vivid colors at up to 20 pages per minute (ppm) and 1200 x 1200 dpi, even on thicker paper stocks up to 300 gsm — including postcards. The MP C2004ex recalibrates during processing to maintain rich colors. Print on paper sizes up to 12" x 18".

Finish it your way

You have three powerful and versatile finishers to choose from, including two internal space-saving finishers and a 1,000-sheet booklet finisher — pick the one that fits the unique needs of your office environment. Take advantage of innovative rollers to stack output cleanly for easy distribution.

Enjoy a new way to work

Use the same touch screen gestures you use on your smart phone to tap into a new level of productivity. Designed with our Work style Innovation Technology, the 10.1"-wide Smart Operation Panel (SOP) lets you effortlessly access a variety of details, including print settings, destinations, consumables and more.

Work the way you want

Tailor the Smart Operation Panel to work like you do. Choose from multiple user interfaces, place your own one-touch functional icons or apps on the Home Screen, and follow the intuitive grid design to find important information quickly. Set your own workflow shortcuts. With the SOP Designer tool, technical and support teams can customize the Home Screen with a corporate logo, shortcut icons, messages and more from their PC — either prior to delivery or at the customer site after the MFP is installed. Add optional software solutions to transform your most complex paper workflows into productive digital ones. .

Work wherever you need to

Get up, move — and stay productive. Use your smartphone or tablet to download the RICOH Smart Device Connector App and connect to the MP C2004ex. Access information from your personal device or favorite cloud application and print or share it from the MFP without extra utilities, software or drivers. Print emails with images and PDF attachments. Scan originals and send the digital files directly to your device to take them with you or share them with others. Or, use the same app to send the information to Ricoh projectors and interactive whiteboards, and present in conferences and meeting rooms.

Find smarter, faster support^*

Technical assistance is at your fingertips. With RemoteConnect Support, our technicians can access your Smart Operation Panel remotely for convenient troubleshooting. Change print settings over the LAN with Remote Panel Operation and RICOH Device Manager NX. Simplify upgrades for your entire fleet with the Automatic Remote Firmware Update function. Access a list of technical FAQs with Web HELP. You can even download self-help videos from our application site for easy troubleshooting
*When enabled, internet connection required.

Track everything and everyone

Be accountable for documents, data and devices. With user authentication, users log into the device via user codes. Or, you can add the optional Near Field Communication (NFC) card reader and use proximity cards to gain access. You'll be able to track activity and issue chargebacks with RICOH Device Manager NX Accounting. Built-in encryption and overwrite tools protect your data. Manage everything with web administration tools.

Reduce your impact on your environment

Built to minimize vibrations and noise, the quiet MP C2004ex makes its impact in resource-saving ways, too. It offers Typical Electricity Consumption of 0.7 kWh/week and is ENERGY STAR^™ certified. With its motion sensor, it powers up the operation panel in less than one second and recovers from energy-saving Sleep Mode in just 7.1 seconds. You can also cut paper usage by taking advantage of default duplex printing.

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