Thank You for Your DTF Station Printer & Accessories Purchase

Welcome to the DTF Station family!

This guide will help you get started, protect your warranty, and keep your printer running at its best.


1. Start Here – Setup & Training

Before doing anything else:

1. Join DTF Station Discord Support Community
Discord invitation link:
https://discord.com/invite/tMHrwMrB5x

 2. How to use Discord
https://dtfstation.com/pages/live-tech-support

3. Locate your DTF Station laminated booklet (if supplied with your printer) - Scan each QR code in order to watch videos for assembly, setup, software, and maintenance.


Watch Videos and important resources related to your product(s):

DTF Station | Quick Start Guides Knowledge Base

Click here:  →  https://dtfstation.com/pages/videos


If you purchased your printer from Absolute Toner:

  • You get priority Discord support - your chat will display a tag that shows as “Absolute Toner” customer with a Canadian flag.

  • You get lifetime chat and phone support (free after the first year) as long as:

    • You are in good standing with our company.

    • You have purchased at least $550 CAD in DTF supplies in the last year.

    • Absolute Toner's dedicated phone support number is 289-487-0225
      Technical support is available from 9 AM to 6 PM Eastern Standard Time, Monday through Friday.
    • Absolute Toner's dedicated email address is dtfstation-support@absolutetoner.com
      Technical support is available from 9 AM to 6 PM Eastern Standard Time, Monday through Friday.


2. Warranty & Training Requirements

  • One-year limited parts warranty from the date of purchase.

  • Printhead warranty: Most cases — 6 months (1 printhead).

  • To keep your warranty active:

    • Attendance at your live virtual DTF Station training is required within 3 weeks of the purchase date.

      DTF Station Prestige R2/R2 Pro Virtual Live Training
      DTF Station Prestige R1 Virtual Live Training
      DTF Station Prestige A4 Printer Live Training

    • You must return the signed completion form.

    • Failure to complete training will result in a downgrade of your warranty to 3 months, with parts coverage only (no printhead coverage).

    • VERY IMPORTANT: DTF Filtration Maintenance:

      For all DTF shakers and ovens with built in filtration or air purifiers, filters must be replaced every 1 to 3 months, depending on usage.

      The same replacement schedule applies to external filtration systems.

      Regular filter replacement is required to maintain proper airflow and effective air purification. Saturated filters will no longer properly purify the air and can allow oil and residue to enter the machine, potentially damaging electrical and mechanical components.

      Failure to replace filters as required may cause equipment damage and may void the warranty.


3. Ink Handling & Storage

  • Shake spare inks daily:

    • CMYK inks: 15–30 seconds.

    • White ink: 1–2 minutes (heavier titanium dioxide particles).

  • All direct-to-film white ink is subject to separation if left unattended for too long.
    It is critical that any white ink is agitated in a timely manner, especially ink stored outside of the printer.

  • Before pouring into tanks:

    1. Shake.

    2. Let sit 5–10 minutes for bubbles to dissipate.

    3. Pour into container.

  • If ink is old or near expiry:

    • Discard if clumps remain after shaking or if smell/color is unusual.

  • Storage tips:

    • Store in a cool, dark place.

    • Avoid direct sunlight or heat.

    • Avoid extreme cold to prevent pigment separation.

  • We recommend our White Ink Shaker to prevent settling and clumping.

📺 Watch:


4. Daily Maintenance

  • Perform nozzle checks before printing.

  • Clean the capping station, wiper blade, and surrounding areas if needed.

  • Another very important tip to remember – other than Prestige R1 (which cup needs to be fully closed) – is to keep the printer ink container cups slightly open for airflow.

📺 Watch:


5. Weekly Maintenance

  • Deep clean encoder strip & sensor.

  • Inspect for dried ink around printhead.

  • Top up ink tanks if needed.

📺 Watch:


6. Troubleshooting & Tips

  • Learn common solutions to keep your printer running smoothly.

📺 Watch:


7. Important Items to Consider Purchasing

To maximize the life of your DTF equipment, we strongly recommend:

  1. Ink Mixer - https://youtu.be/ExT5tbQkh6U

    • Mixes 5–6 round bottles at once.

    • Prevents pigment settling and improves ink longevity.

    • Regular price: $350

    • Special for Absolute Toner customers: $195 when purchased with equipment.

  2. Approved Surge Protector with Power Stabilizer (15AMP for 110V machines)

    • Protects your equipment from voltage fluctuations.

    • Ensures stable, clean power for consistent performance.

    • Price: Starting at $75


✅ By following this guide, you’ll protect your warranty, avoid costly downtime, and get the best print results every time.