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The IM 4000 is an intelligent MFP packed with clever features that offer customers ongoing new value. It is powered by the most recent GWNX controller generation, which offers advanced functionality and many upgrades over the previous model. These enhancements include Print Speed Priority Mode, High Compression PDF performance improvements, faster duplex scan speed via SPDF, and improved security.
The IM 4000 is designed to effortlessly boost office productivity thanks to features such as high scanning speeds, RICOH Always Current Technology and an extensive range of finishing options. Suitable for organizations of all sizes across multiple industries, the entire range enables more streamlined and efficient document workflows to adapt to changing office requirements without compromising on quality and productivity. With these intelligent devices in place, printing is smarter, faster and always up-to-date with the very latest technological updates and advancements from Ricoh.
This range of intelligent black and white multifunction devices is powerful, reliable and constantly updated with the latest technology to provide you with high-quality printing and scanning — any time, any place, anywhere.
Be prepared for new challenges in document management. Without requiring technical assistance, use RICOH Always Current Technology to quickly upgrade the IM 4000 Black and White Multifunction Printer's features. Simply download the apps you want, then update them as needed. With the newest advanced imaging technologies at your disposal, your investment will yield greater long-term returns.
Choose cloud-based to complete errands quickly and precisely. For the automation of a variety of printing, copying, scanning, and faxing tasks, use RICOH Smart Integration Solutions. Increase productivity without spending money on equipment, specialised software, or extra servers. Simply pick from a variety of options to improve your scanning, emailing, downloading, organising, and sharing of files.
Take advantage of RICOH Intelligent Support* to enhance routine maintenance and minimise downtime. The IM 4000 will notify you if it needs service. Use the Service Request App in the control panel to submit a request for technical support. For your own troubleshooting, use the web help tools, user manuals, and how-to videos. Use RemoteConnect Support when you require expert assistance, and Ricoh technicians will have remote access to your Smart Operation Panel.
With our range of intelligent devices, you can benefit from the outstanding quality, reliability and security that you can expect from Ricoh — plus on-demand access to the latest technology
Simply add software solutions, applications and cloud services as you need them to optimize your document management workflows, helping your people work smarter, faster and more securely.
RICOH Always Current Technology allows new features, applications and upgrades to be downloaded and installed directly to your device.
Connecting your Ricoh intelligent device to external cloud services and installing apps with workflow capabilities is easy. Convert paper-based information to digital by scanning directly to services such as Dropbox™ or SharePoint™ or scan direct to folders on your corporate network. Get quick access to a range of ‘scan-to’ functionality as new services become available.
Prevent your data and printing from being compromised with multi-layered security features that make document management risk-proof.
Get sharp text and graphics without saturation using Ricoh’s advanced printing technologies that deliver the best quality print results every time.

Working environments are becoming more streamlined. From apps and smart devices to virtual meetings and data accessed via cloud environments, every element of office working is evolving. Rightfully, people expect their office equipment to facilitate this new way of working.
The latest devices, with their intuitive features, are being continuously updated to incorporate up-to-the-minute developments — catering to all requirements while keeping pace with these technological developments.
The wide variety of paper support and finishing options enable you to configure your device to your needs.
Booklet finishers can print booklets and magazines, while the hybrid finisher offers staple-free binding.
Finishers can punch and staple. And with the multifolding unit, you can fold leaflets.
The different paper options offer additional paper capacity reducing refill jobs.
A3 B&W intelligent devices are designed to boost office productivity without complex user interfaces, thanks to the Smart Operation Panel.
With features such as high scanning speeds and an extensive range of finishing options, this improved productivity is also effortless.
All the way up to a blistering 60 pages per minute, the range perfectly tailors to a wide range of business needs and sectors. Along with the print speed performance you need, the range offers impressive scan speeds between 120 – 240 ipm in B&W and color.
Always Current Technology delivers timely solutions to meet your changing needs. With RICOH Always Current Technology enabled, the capabilities of your Ricoh intelligent device continually adapt to the changing demands of your workforce.
Available on most of Ricoh’s intelligent devices, it quietly and continually supports you, automatically downloading software updates. And, just like your smartphone, it prompts you to activate the update at your convenience. The process is simple and secured.
With our latest 10.1” Smart Operation Panel, complete with soft-key operation, your Ricoh multifunction printer is even easier to touch, swipe and get the job done, thanks to a range of helpful features — including a customizable home screen and full internet browser capability.
When you want to simplify and improve document processes in your office, Ricoh’s new range of A3 B&W intelligent MFPs — featuring Smart Operation Panel technology — brings you high quality printing, high efficiency workflows and low running costs.
RICOH Smart Integration helps maximize your MFP investment by providing document workflow automation right from your device. Users will be able to digitize and route documents seamlessly, allowing them to work faster, smarter and more cost effectively.
Whether the document destination is a folder, an email recipient, a fax number, in the cloud or local — RICOH Smart Integration helps get the document to the right location, in the right file format, with the right file naming.
RICOH Smart Integration is provided through a simplified subscription model, making it quick and easy to get started, and you have immediate access to the latest features without high upfront costs. The capabilities available through subscription are growing rapidly, and new workflow integrations are completed by Ricoh’s committed team of developers on an on-going basis.
Smart devices are seeing greater and greater use on the business scene, but procedures for connection to office equipment are complex and still by no means stressfree. With our Smart Device Connector, those complex procedures become simple, and you can seamlessly connect to various smart devices.
You can also operate a multifunction product by NFC or QR code. Simply hold the smart device over it, and you’re connected.
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